Cliques Solutions Private Limited
CLIQUES
SOLUTIONS PVT. LTD.

TECHNICAL & LOGISTICS SUPPORT

12 tracks of support. One team to call.

SAP filing and ERP, cloud migration and cost, DevOps, custom engineering, AI and voice agents, websites, SEO and GEO, media outreach, IT hardware supply and refurbished equipment. Each track lists the problems clients actually arrive with, the work we do about it, and the platforms and products it runs on.

TRACK 01

SAP Support & Statutory Filing

We run SAP for teams that need it configured correctly, filed on time and audited without drama — covering GST returns, e-invoicing and e-way bills generated straight from SAP.

THE ISSUE — WHAT WE HEAR

  • GST returns are reconciled by hand in spreadsheets outside SAP
  • e-Invoice (IRN) and e-Way Bill generation fails silently at the IRP
  • Month-end close drags because postings and tax codes disagree
  • Custom ABAP work from a previous vendor blocks every upgrade
  • Nobody in-house can answer an auditor's question about the GL trail

THE HELP — WHAT WE DELIVER

  • GST, e-invoicing and e-way bill configuration inside SAP, end to end
  • Automated return preparation and reconciliation against the GSTN portal
  • Tax code, GL and master-data clean-up with a documented audit trail
  • ABAP and Fiori development, plus remediation of inherited custom code
  • S/4HANA readiness assessment and migration support
  • Ongoing AMS: ticket queue, month-end close support and filing calendar
THE PRODUCTS WE WORK IN
  • SAPSAP
  • PostgreSQLPostgreSQL

Outcome — Filings go out on schedule, close gets shorter, and audits stop being a fire drill.

Discuss this →
TRACK 02

ERP Implementation & Support

If SAP is heavier than you need, we implement and support the ERP that actually fits your size — and make it talk to the systems you already run.

THE ISSUE — WHAT WE HEAR

  • Finance, inventory and sales each live in a different tool
  • An ERP was bought, half-configured, and quietly abandoned
  • Stock figures on screen don't match stock on the floor
  • Every report is exported to Excel before anyone trusts it
  • Adding a warehouse or a legal entity means weeks of manual setup

THE HELP — WHAT WE DELIVER

  • ERP selection: an honest fit assessment before you sign anything
  • Implementation across finance, inventory, procurement, manufacturing and CRM
  • Data migration from legacy systems, spreadsheets and prior ERPs
  • Integrations to banking, logistics, e-commerce and tax portals
  • Custom modules and reports built to your actual workflow
  • User training, hypercare and a support retainer after go-live
THE PRODUCTS WE WORK IN
  • OdooOdoo
  • SAPSAP
  • ZohoZoho
  • HubSpotHubSpot
  • PostgreSQLPostgreSQL

Outcome — One system of record, numbers people trust, and less time spent re-keying data.

Discuss this →
TRACK 03

Cloud Migration

We move workloads to AWS, Azure or Google Cloud with a rehearsed cutover — and a written rollback plan we hope never to use.

THE ISSUE — WHAT WE HEAR

  • Hardware is out of warranty and the renewal quote is brutal
  • The last migration attempt stalled halfway and now you run both
  • Nobody is certain what that one legacy server actually does
  • Load spikes need capacity you can't buy in a week
  • Compliance or data-residency rules make the move look impossible

THE HELP — WHAT WE DELIVER

  • Discovery and dependency mapping before anything moves
  • Migration plan per workload: rehost, replatform, refactor or retire
  • Landing-zone build with networking, IAM, logging and guardrails
  • Database migration with replication and a measured cutover window
  • Rehearsed cutover, rollback plan and post-move validation
  • Hybrid and multi-cloud setups where regulation requires them
THE PRODUCTS WE WORK IN
  • Amazon Web ServicesAmazon Web Services
  • Microsoft AzureMicrosoft Azure
  • Google CloudGoogle Cloud
  • CloudflareCloudflare
  • PostgreSQLPostgreSQL

Outcome — You leave the data centre without a horror story, and capacity stops being a purchase order.

Discuss this →
TRACK 04

Cloud Cost Optimisation (FinOps)

Most cloud bills contain real, recoverable waste. We find it, cut it, and put controls in place so it doesn't come back next quarter.

THE ISSUE — WHAT WE HEAR

  • The bill climbs every month and no one can explain why
  • Instances are sized for a load test that ran two years ago
  • Dev and staging environments run all night and all weekend
  • Orphaned disks, idle load balancers and old snapshots still bill
  • No commitment strategy — everything is on-demand pricing
  • Nobody can attribute spend to a team, product or customer

THE HELP — WHAT WE DELIVER

  • Full bill audit with waste ranked by how much it costs you
  • Rightsizing, autoscaling and scheduled shutdown for non-production
  • Reserved Instance, Savings Plan and committed-use planning
  • Storage lifecycle policies and egress-cost reduction
  • Tagging, showback and per-team budget alerts
  • Kubernetes cost tuning: requests, limits, bin-packing and spot capacity
THE PRODUCTS WE WORK IN
  • Amazon Web ServicesAmazon Web Services
  • Microsoft AzureMicrosoft Azure
  • Google CloudGoogle Cloud
  • KubernetesKubernetes
  • GrafanaGrafana

Outcome — A smaller bill, spend attributed to the team that caused it, and alerts before an overrun instead of after.

Discuss this →
TRACK 05

DevOps, CI/CD & Reliability

We build the pipelines and infrastructure-as-code that let a small team deploy on a Friday afternoon without flinching.

THE ISSUE — WHAT WE HEAR

  • Releases are manual, rare, and scheduled for late at night
  • Environments drift, so it works in staging and breaks in production
  • One person is the only one who knows how deployment works
  • The first sign of an outage is a customer email
  • Rolling back means restoring a backup and hoping
  • Secrets live in a config file someone committed once

THE HELP — WHAT WE DELIVER

  • CI/CD pipelines with automated tests, gated approvals and fast rollback
  • Infrastructure as code so environments are reproducible, not hand-built
  • Containerisation and Kubernetes setup, including autoscaling
  • Monitoring, logging, tracing and alerts that page a human correctly
  • Secrets management, least-privilege access and audit logging
  • Backup, disaster-recovery and restore drills that get actually rehearsed
THE PRODUCTS WE WORK IN
  • DockerDocker
  • KubernetesKubernetes
  • TerraformTerraform
  • GitHub ActionsGitHub Actions
  • AnsibleAnsible
  • GrafanaGrafana
  • PrometheusPrometheus

Outcome — Deploys become routine, outages get caught by monitoring first, and the process survives any one person leaving.

Discuss this →
TRACK 06

Custom Engineering & Systems Integration

Integration work rarely fits an off-the-shelf scope. When it doesn't, senior engineers build the missing piece — as a delivered project, with the code and documentation handed to you.

THE ISSUE — WHAT WE HEAR

  • Two systems that both matter to you have no way to talk to each other
  • The off-the-shelf product covers 80% and the last 20% is the part that matters
  • Your team is strong but nobody has done this particular migration before
  • A vendor's implementation team left and took all the context with them
  • Work spans hardware, network, cloud and application, and no single supplier owns it
  • You need a second opinion on a plan before committing budget to it

THE HELP — WHAT WE DELIVER

  • Custom integrations and middleware between systems that don't natively connect
  • Internal tools, dashboards, portals and automation built to your workflow
  • API design and development, including integrations to third-party services
  • Systems integration across hardware, network, cloud and application layers, owned end to end
  • Specialist delivery for a migration, cutover, audit or incident
  • Architecture review and second-opinion engagements on an existing plan
  • Code, infrastructure definitions and documentation handed over on completion
THE PRODUCTS WE WORK IN
  • PythonPython
  • ReactReact
  • PostgreSQLPostgreSQL
  • KubernetesKubernetes
  • TerraformTerraform
  • DockerDocker

Outcome — The gap between your systems gets closed properly, and the code and context stay with you afterwards.

Discuss this →
TRACK 07

AI Pipelines, Voice Agents & Integrations

We build AI systems that survive contact with production — voice agents that answer the phone, retrieval over your own documents, and AI wired into the tools you already run.

THE ISSUE — WHAT WE HEAR

  • A promising AI demo has no path to a production deployment
  • Calls go unanswered after hours and enquiries die on voicemail
  • The model answers confidently and incorrectly on your own data
  • Token spend is unpredictable and uncapped
  • Nobody can prove a new prompt or model is better than the old one
  • Staff still copy-paste between systems all day
  • Sensitive data would have to leave your network

THE HELP — WHAT WE DELIVER

  • Voice AI agents: inbound and outbound calling, IVR replacement, appointment booking and call routing
  • Speech synthesis and cloning, transcription and real-time translation, in Indian and international languages
  • Chat assistants embedded in your website, WhatsApp, CRM or helpdesk
  • Retrieval-augmented generation over your documents, tickets and databases
  • AI integrations into existing software — ERP, CRM, ticketing and internal tools, via API
  • Agentic workflow automation that moves work between systems without a human relaying it
  • Document processing: extraction, classification, summarisation and routing
  • Computer vision: object detection, quality inspection, and analytics over existing CCTV and camera feeds
  • Evaluation harnesses and regression suites so quality is measured, not felt
  • Model serving, caching, rate limiting and hard cost ceilings
  • Private, self-hosted and on-premise deployment where data cannot leave your estate
THE PRODUCTS WE WORK IN
  • ElevenLabsElevenLabs
  • AnthropicAnthropic
  • DeepgramDeepgram
  • TwilioTwilio
  • LangChainLangChain
  • n8nn8n
  • Hugging FaceHugging Face
  • OllamaOllama
  • OpenCVOpenCV
  • PythonPython
  • PyTorchPyTorch
  • NVIDIANVIDIA
  • Apache AirflowApache Airflow

Outcome — AI that answers the phone, runs on a schedule, gets measured like any other system, and has a bill you can predict.

Discuss this →
TRACK 08

Website Development & Support

Fast, accessible, search-ready websites and web apps — built new, or rescued from whoever built them last.

THE ISSUE — WHAT WE HEAR

  • The site is slow, and mobile visitors leave before it renders
  • It doesn't rank, and nobody knows whether that's content or technical
  • The previous developer is unreachable and nothing is documented
  • Editing a single line of copy needs a developer
  • Forms silently fail, so enquiries never arrive
  • It's on an unpatched CMS and has been probed for months

THE HELP — WHAT WE DELIVER

  • Marketing sites, e-commerce storefronts and custom web applications
  • Core Web Vitals, accessibility and technical SEO remediation
  • CMS setup so your team edits content without a developer
  • Rescue and hardening of inherited sites, including security patching
  • Analytics, conversion tracking and structured data
  • Hosting, backups, uptime monitoring and a maintenance retainer
THE PRODUCTS WE WORK IN
  • ReactReact
  • WordPressWordPress
  • ShopifyShopify
  • CloudflareCloudflare

Outcome — A site that loads fast, ranks for what you sell, and can be edited without a support ticket.

Discuss this →
TRACK 09

SEO & Generative Engine Optimisation

Being found now means two audiences: search engines and the AI assistants people ask instead. We build for both — and this site is the working example.

THE ISSUE — WHAT WE HEAR

  • You don't appear when someone asks ChatGPT, Gemini or Perplexity for a supplier like you
  • Competitors outrank you on the exact terms your buyers type
  • Traffic arrives but never becomes an enquiry
  • The site has no structured data, so nothing can be quoted or cited
  • Google Search Console is full of errors nobody has read
  • A redesign wiped out rankings that took years to build

THE HELP — WHAT WE DELIVER

  • Technical SEO: crawlability, indexation, canonicals, sitemaps and Core Web Vitals
  • Generative engine optimisation (GEO/AEO) — structured data, entity consolidation, llms.txt and crawler access for AI answer engines
  • schema.org markup: Organization, Service, FAQ, Product, Breadcrumb and LocalBusiness
  • Keyword and intent research targeting buying-stage terms, not vanity volume
  • Content built to be quoted: FAQ blocks, definition sentences and comparison pages
  • Local SEO and Google Business Profile for city and region searches
  • Migration SEO so a redesign or replatform doesn't cost you rankings
  • Analytics, Search Console and rank reporting tied to enquiries
THE PRODUCTS WE WORK IN
  • Google Search ConsoleGoogle Search Console
  • Google AnalyticsGoogle Analytics
  • SemrushSemrush
  • WordPressWordPress
  • ReactReact

Outcome — You show up in the search result and in the AI answer — and you can see which one produced the enquiry.

Discuss this →
TRACK 10

Mass Media Outreach & Digital Presence

Technical work is worth more when the right people know about it. We handle the outreach, the content and the measurement.

THE ISSUE — WHAT WE HEAR

  • Launches happen and nobody outside the company notices
  • Competitors with a weaker product get all the coverage
  • Marketing spend goes out with no attributable return
  • Nothing has been published in months and the pipeline is dry
  • Search results for your brand name are thin or out of date

THE HELP — WHAT WE DELIVER

  • Press releases, media lists and journalist outreach
  • Content and SEO programmes aimed at buying-intent search terms
  • Email campaigns, marketing automation and CRM setup
  • Social and paid campaign management with clear reporting
  • Google Business Profile and local search optimisation
  • Analytics dashboards tying spend to enquiries, not to impressions
THE PRODUCTS WE WORK IN
  • HubSpotHubSpot
  • WordPressWordPress
  • GrafanaGrafana

Outcome — A pipeline you can measure, and a search result for your brand that reflects what you actually do.

Discuss this →
TRACK 11

IT Hardware Procurement, Supply & Logistics

We source, supply and deliver the physical kit a project needs — networking, servers, cabling and end-user devices — and stay accountable for it through installation and warranty.

THE ISSUE — WHAT WE HEAR

  • A project needs hardware and software from one accountable supplier, not five
  • Quotes vary wildly and you can't tell what's a fair price
  • Kit arrives in the wrong quantities, or late, and the install team stands idle
  • Nobody will own the join between hardware supplied and systems configured
  • Warranty and RMA claims get bounced between vendor and installer
  • Bulk requirements across multiple sites need staged, scheduled delivery

THE HELP — WHAT WE DELIVER

  • Sourcing and competitive vendor negotiation against a written specification
  • Structured cabling and passive infrastructure — copper, fibre, racks, patching and containment
  • Networking hardware: switches, routers, firewalls and wireless access points
  • Servers, storage and end-user devices — desktops, laptops and peripherals
  • Bulk and multi-site fulfilment with staged delivery scheduled to the install plan
  • Installation, commissioning and integration with the systems we configure
  • Warranty handling, RMA management and annual maintenance contracts
THE PRODUCTS WE WORK IN
  • CiscoCisco
  • UbiquitiUbiquiti
  • TP-LinkTP-Link
  • NETGEARNETGEAR
  • DellDell
  • HPHP
  • LenovoLenovo
  • IntelIntel

Outcome — One contract, one accountable supplier — the hardware lands on schedule and the people who configure it are the people who supplied it.

Discuss this →
TRACK 12

Refurbished & Pre-Owned IT Equipment

Tested, warrantied refurbished laptops and desktops for teams that need to equip people now without paying new-kit prices.

THE ISSUE — WHAT WE HEAR

  • You need to equip a team quickly and the new-hardware budget doesn't reach
  • Headcount is growing faster than the procurement cycle
  • A pile of retired laptops is depreciating in a cupboard
  • Sustainability targets sit awkwardly against a three-year refresh cycle
  • Cheap second-hand kit has burned you before — no testing, no warranty, no recourse

THE HELP — WHAT WE DELIVER

  • Refurbished laptops, desktops and workstations, tested and graded before dispatch
  • Bulk supply for offices, training rooms, labs and temporary project teams
  • Imaging, configuration and asset tagging before delivery, so devices arrive ready to use
  • Warranty on refurbished stock, with a defined replacement path
  • Buyback and trade-in of your retired equipment
  • Secure data wiping and certified disposal for end-of-life assets
  • Delivery and logistics across sites
THE PRODUCTS WE WORK IN
  • DellDell
  • HPHP
  • LenovoLenovo
  • IntelIntel

Outcome — People get working machines sooner, at a fraction of new-kit cost, with a warranty behind them.

Discuss this →

WHY IT PAYS

How this work shows up in your margin.

We won't put a percentage on your return before seeing your environment — anyone who does is guessing. These are the four places the money actually moves.

01

Cut what you're already spending

Cloud waste, redundant licences and duplicated tooling are the fastest wins — they need no new revenue to show up on the bottom line.

02

Give people their hours back

Manual reconciliation, re-keying and copy-paste work between systems is salary spent on something software should be doing.

03

Stop paying for downtime

An hour of outage costs orders, overtime and trust. Monitoring, rehearsed recovery and safe deploys are cheaper than the incident.

04

Sell what you already built

A fast, findable site and consistent outreach turn existing capability into enquiries without adding headcount.

FAQ

Technical support, answered plainly

The questions that come up in almost every first call.

What technical support services does Cliques Solutions provide?

Cliques Solutions provides twelve technical support tracks: SAP support and statutory filing, ERP implementation, cloud migration to AWS, Azure and Google Cloud, cloud cost optimisation, DevOps and CI/CD, custom engineering and systems integration, AI pipelines and voice agents, website development, SEO and generative engine optimisation, mass media outreach, IT hardware procurement and supply, and refurbished IT equipment. We work with businesses in India and internationally from our base in Delhi NCR.

Do you supply IT hardware as well as services?

Yes. Cliques Solutions procures and supplies IT hardware alongside the systems work: structured cabling and passive infrastructure, networking hardware, servers, storage, and end-user devices. We handle sourcing and vendor negotiation, bulk and multi-site fulfilment with staged delivery, installation and commissioning, and ongoing warranty and RMA management. The advantage is single accountability — the people who supply the hardware are the people who configure it, so nobody can point at the other party when something does not work.

Do you sell refurbished laptops and computers?

Yes. We supply tested and graded refurbished laptops, desktops and workstations, in single units or in bulk for offices, training rooms and project teams. Devices are imaged, configured and asset-tagged before delivery so they arrive ready to use, and refurbished stock carries a warranty with a defined replacement path. We also buy back and trade in retired equipment, and provide secure data wiping and certified disposal for end-of-life assets.

Can you build AI voice agents and phone automation?

Yes. We build voice AI agents for inbound and outbound calling, IVR replacement, appointment booking and call routing, using speech synthesis, transcription and real-time translation across Indian and international languages. These connect to your existing CRM, helpdesk or ERP so a call updates the same records your team works from. We also build chat assistants for websites, WhatsApp and helpdesks, and can deploy privately where call data cannot leave your network.

What is GEO, and how is it different from SEO?

SEO optimises for search engines that return a list of links. GEO — generative engine optimisation, sometimes called AEO — optimises for AI assistants such as ChatGPT, Gemini, Perplexity and Google AI Overviews, which return a single synthesised answer and cite a handful of sources. The work overlaps but is not identical: GEO depends on structured data, consistent entity information so the assistant resolves your business to one company, content written in extractable question-and-answer form, and crawler access for AI user-agents that many sites block by accident. We do both, and this website is built as the working example.

Can you help with SAP GST filing and e-invoicing?

Yes. We configure GST returns, e-invoicing (IRN generation) and e-way bills directly inside SAP, automate reconciliation against the GSTN portal, and clean up tax codes and master data so the audit trail holds. We also offer ongoing application management, including month-end close support and a managed filing calendar.

Can you build custom software or integrations between our systems?

Yes. When two systems have no native way to talk to each other, or an off-the-shelf product covers most of a requirement but not the part that matters, we build the missing piece: custom integrations and middleware, internal tools, dashboards and portals, and API development against third-party services. We take it as a delivered project rather than supplying staff, and the code, infrastructure definitions and documentation are handed over on completion.

How much can cloud cost optimisation actually save?

It depends entirely on how the environment was built, so we do not quote a headline percentage. The recurring sources of waste are consistent, though: oversized instances, non-production environments left running overnight and at weekends, orphaned disks and snapshots, unused load balancers, and everything running at on-demand pricing with no commitment plan. We start with a bill audit that ranks findings by rupee value, so you can see the size of the opportunity before committing to the work.

Do you migrate to AWS, Azure or Google Cloud?

All three, plus hybrid and multi-cloud where data-residency or regulatory rules require it. Each workload is assessed individually and assigned a strategy — rehost, replatform, refactor or retire — and every cutover is rehearsed with a written rollback plan before it runs against production.

What does an AI pipeline engagement involve?

Typically retrieval-augmented generation over your own documents and databases, document extraction and classification, and the surrounding production infrastructure: data pipelines, embeddings and vector search, model serving with caching and rate limits, and an evaluation harness so changes to prompts or models are measured rather than guessed. We deploy privately or on-premise when data cannot leave your network.

Do you take over websites and systems built by someone else?

Yes — inherited systems are a large part of our work. We audit what exists, document it, patch the security exposure, and either stabilise it as-is or plan a migration. That includes unmaintained CMS installations, undocumented infrastructure and custom code left behind by a previous vendor.

Where is Cliques Solutions based and who do you work with?

Cliques Solutions Private Limited is based in Delhi NCR, India, and works with clients in India and internationally. Engagements run remotely by default, with on-site work arranged where a project needs it.

How do engagements start?

With a scoping conversation, not a proposal template. Tell us the environment and the problem; we reply within one business day and come back with a concrete plan, scope and cost. Contact info@cliquessolutions.org or call +91 9667743536.

Not sure which track you need?

Most problems turn out to span two or three. Describe what's breaking and we'll tell you where it actually sits — within one business day.

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